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At Ventura Volkswagen you can always expect to have a great visit. Here we go the extra mile to make a difference in your shopping experience. From the paperwork to the financing, we streamline everything to make the buying process easy and hassle-free. But don't take our word for it. Here is what our customers have to say about what it's like to shop at Ventura Volkswagen.

Customer Lobby
Showing 4-star reviews / Show all reviews
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Nadia G., Ventura, CA 18 Dec 2018
My husband and I were in the market for a car. We made a quick stop at the VW lot where we were pleasantly greeted and provided with additional background on the type of car we were interested in by Claudio. We decided on returning the following day to spend more time looking. Claudio wasn't availab...le but James was nice enough to help us out. Talk about customer service! After a test drive we talked numbers. James and the rest of the VW team worked with us in order to drive away in our new car. Very pleased with the outcome and overall experience. Show more
4 rate
Yelp
Michele Z., Santa Barbara, CA 01 Dec 2018
Wow Wow Wow! Super impressed with the professionalism, integrity, and customer service I experienced last night.  Walking in at 5min to close on the last day of the month... the team at Ventura VW were a breath of fresh air. No one made me feel rushed or unwelcome but instead created a most positiv...e and stress fee car buying experience. Conrad, Sean, and Armando were gracious kind and charming, despite how late In the evening it was when I arrived. Everything I discussed over the phone was ready and waiting for my arrival. All of the purchase details were accurate and most importantly were hassle free.  This is how car buying should be. The team and Ventura VW made me feel  taken care of and there was no hidden agenda.

I mean we're talking about car buying here, and everyone reading this review has had or knows of someone that has had a less than great experience buying a car. I know I have had my fair share. Hence the stigma associated with the term "car sales man". It's always a dreaded experience and usually a frustrating one where you don't leave happy.

I am please to write that Ventura VW not only delivered on their promise of getting me into the car I wanted, but they actually turned my day around.
After having dealt with a previous dealership I had bought three cars from over the span of 15 yrs, I gave "said dealership" an opportunity to keep my business.  Fortunately they were unable to deliver on customer service, ethics, integrity, or results. I was beyond disappointed with the careless lack of effort or concern for my business. But it was time for a change!

I am a new fan of Ventura VW and appreciate the experience they created for me. Thank you for No games, No hassles, No lies, and No gimmicks!!!!
You did what you said you would do and that is the biggest value I drove away with.
Show more
4 rate
Yelp
Luis V., Thousand Oaks, CA 29 Aug 2018
Good service took an extra day than what was expected but they knocked it out. This was for recall repairs
4 rate
Yelp
VWgirl 29 Aug 2017
I had to get my car serviced which is never a good thing. Brandi had all aspects of my needs covered. She made a tough situation more bearable. Thank you.
4 rate
Cars.com
Chantal Selleslags 17 Jun 2016
Upon entering the dealership I was immediately greeted by Brandi who immediately and professionally took care of the initial steps of the service. I had a few questions which were answered promptly and courteously whereupon she invited me to the waiting section which I found pleasant and clean, I ev...en had some of your coffee. The information she had provided me with on cost and time estimate for the service were accurate and she also clearly relayed the important information from the mechanic on securing the headlight. From beginning to end, Brandi was friendly, efficient, professional and I thank her for her excellent customer service. Show more
4 rate
Cars.com
Hadley,linda 24 Sep 2015
Easy, informative, friendly and it didn't take a long time. I felt comfortable dealing with Victor Medina. Last time I Bought a car was in 2000!
4 rate
Cars.com
Harleyguy12 23 Sep 2015
They work with you and help you out and take care of there customers. They made sure I was taken care of and work around your time.
4 rate
Cars.com
Lisa 22 Sep 2015
The length of time it took to: test drive, qualify, and drive away was painless and appreciated. Follow-up on all extras was especially appreciated. Truley love the beetle!! Thank you Victor!
4 rate
Cars.com
Mallory M., Los Angeles, CA 15 Aug 2015
I was taking my Jetta in here for the past year and Eric the sales manager was extremely helpful. He went out of his way to make sure my car was taken care of. I went in to get another VW and again he was extremely attentive. I also worked with William R. to purchase my car and he was beyond helpful... and the best care salesman I have ever worked with. I will definitely go back. Highly recommend this location! Ask for Eric and William R:) Show more
4 rate
Yelp
Sara 31 Jul 2015
It was a long process but throughout Victor was the perfect gentleman. He listened, worked with us and tried his very best to help us get excellent service. I left with a great deal on a great car. He is the reason I would go back to Ventura VW.
4 rate
DealerRater
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